Privacy Policy

1. Who we are

• Company name: Montvale Limited
• Company number: 16795020
• Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
• Website: montvalelimited.com
• Contact: Please contact us through our website contact form.

2. Information we may collect

We may collect your name, business name, email address, phone number, message details, business information, website usage data, device information, browser information, IP address, analytics data, and any information needed to provide our services.

3. How we use your information

We use your information to respond to enquiries, provide quotes, deliver services, manage client relationships, issue invoices, provide support, improve our website and services, and meet legal, accounting, tax, security, and compliance obligations.

4. Lawful basis

We may process personal information where we have consent, where it is necessary before entering into a contract, where it is necessary to perform a contract, where we have a legitimate business interest, or where we need to comply with a legal obligation.

5. Sharing your information

We may share limited information with trusted service providers such as hosting providers, website platforms, analytics tools, CRM systems, payment/accounting software, email providers, subcontractors, and professional advisers.

6. International transfers

Some service providers, systems, or subcontractors may process information outside the UK. Where this happens, we aim to use appropriate safeguards required by UK data protection law.

7. How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected, including legal, accounting, tax, contract, and business record requirements.

8. Your rights

You may have rights under UK data protection law including the right to access, correct, delete, restrict, object to processing, request portability, withdraw consent where applicable, and complain to the Information Commissioner’s Office.

9. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office.